Privacy Policy
Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
Visit our website
Create an account
Use our tools and features
Contact us for support or feedback
By using GoalBuddy, you agree to the collection and use of information in accordance with this policy.
We collect information in three main ways:
a) Information you provide directly
When you use GoalBuddy, you may provide:
Name (or display name)
Email address
Content you enter into forms, questionnaires, or journals
Feedback, survey responses, or support requests
Billing information (if applicable). Payment method details are usually processed by our payment provider (e.g. Stripe, PayPal) and not stored in full by us.
We may store limited billing information such as transaction IDs, plan type, and subscription status.
b) Information we collect automatically
When you visit our website or use our service, we may automatically collect:
Usage data
Pages visited, features used, and actions taken
Timestamps of logins, check-ins, changes, and settings
Device and technical data
IP address
Browser type and version
Operating system
We typically collect this data using cookies and similar technologies (see section on Cookies).
c) Information from third parties
We may receive information from:
Payment providers, about your subscription status
Analytics providers (e.g. Google Analytics), about aggregated usage patterns
Login providers (if you use social login), such as your name and email
3. How we use your information
We use your information to:
Provide and maintain the service
Create and manage your account
Store your notes, and check-in details
Deliver reminders, notifications, and emails you’ve opted into
Improve and customise the service
Understand how features are used
Fix bugs and improve performance
Develop new tools and functionality
Communicate with you
Send service-related messages (e.g. account notifications, security alerts)
Respond to your questions and support requests
end optional product updates, tips, or marketing (you can opt out anytime)
Ensure security and compliance
Detect and prevent fraud, abuse, or security incidents
Comply with legal obligations and requests from authorities where required
We do not sell your personal information.
We may share your information with service providers (processors). Third-party companies that help us operate the service, such as:
Hosting providers
Email delivery services
Analytics providers
Payment processors
These providers only access your information to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
Other users you connect with. If you invite or connect with a partner or coach inside GoalBuddy, they may see:
Your name or display name
Shared notes, or check-in history that you choose to share
Legal and safety reasons, We may disclose information if we reasonably believe it is necessary to:
Comply with a law, regulation, or legal request
Protect the rights, property, or safety of GoalBuddy, our users, or others
Business transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change where required.
We use cookies and similar technologies to:
Keep you logged in
Remember your preferences
Understand how the website is used
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the service.
We retain your personal information for as long as:
Your account is active, or
Needed to provide you with the service, or
Required to comply with legal, accounting, or reporting obligations.
You may request deletion of your account and associated personal data at any time (see Your Rights below), subject to certain legal exceptions.
Depending on your location, you may have rights including:
Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal data
Restriction or objection to certain processing
Data portability (receiving a copy in a structured, commonly used format)
Withdrawal of consent where processing is based on consent
To exercise these rights, contact us via contact us form. We may need to verify your identity before responding.
If you are in a region with specific privacy laws (e.g. EU/EEA, UK, some US states, or Australia), additional rights may apply under those laws.
We use reasonable technical and organisational measures to protect your personal information, including:
Encrypted connections (HTTPS)
Secure password storage
Access controls and logging
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your data as best as we reasonably can.
GoalBuddy is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal data, please contact us so we can delete it.
Your information may be processed and stored in countries other than your own, where data protection laws may be different. Where required by law, we take steps to ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. If changes are significant, we may notify you by email or through the service.
If you have questions or concerns about this Privacy Policy or our handling of your personal information, contact us via contact us form.