Terms & Conditions

Please read these Terms & Conditions (“Terms”) carefully before using the GoalBuddy website and services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is operated by GoalBuddy (“we”, “us”, “our”).

2. Eligibility

To use the Service, you must:

Have the legal capacity to enter into a binding agreement.

Agree to and comply with these Terms and our Privacy Policy.

If you use the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

3. Your account

To use certain features, you must create an account.

You agree to:

Provide accurate and up-to-date information.

Keep your login details confidential.

Be responsible for all activities under your account.

You must notify us immediately if you suspect unauthorised access or use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used in an unlawful or abusive way.

4. Use of the service

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Service to send spam, harassment, or harmful content.

Attempt to gain unauthorised access to any part of the Service or related systems.

Interfere with or disrupt the Service or its security.

Reverse engineer, decompile, or attempt to derive the source code of the Service (except where permitted by law).

Use the Service to store or share content that is illegal, offensive, or violates the rights of others.

We may, at our sole discretion, remove content or suspend/terminate access where we believe these Terms have been breached.

5. Content you create

You may enter or upload content, including goals, notes, plans, and other information (“User Content”).

You retain ownership of your User Content. By using the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, and process your User Content as necessary to operate and improve the Service.

You are responsible for:

Ensuring you have the rights to any User Content you enter or upload.

Ensuring your User Content does not infringe any third-party rights or laws.

We do not routinely review User Content, but we may remove or restrict access to User Content that we reasonably believe violates these Terms or applicable law.

6. Communication with partners, coaches, or AI

The Service allows you to:

Connect with partners or coaches.

Share goals and progress.

Receive suggestions, prompts, or recommendations from an AI assistant.

You are responsible for what you share with others and how you interpret and act on any suggestions or recommendations.

GoalBuddy does not provide medical, psychological, legal, financial, or other professional advice. Any suggestions, templates, or AI-generated content are for informational purposes only and should not replace advice from qualified professionals.

7. Subscriptions and payments (if applicable)

Some parts of the Service may be offered on a paid subscription basis.

Billing: You will be billed in advance on a recurring basis (e.g. monthly or annually), unless otherwise stated.

Pricing: Current prices and plans are described on our website and may be changed in the future. We will provide notice of significant changes where required.

Cancellation: You can cancel your subscription at any time, but payments already made are generally non-refundable unless required by law or stated otherwise in our refund policy.

Taxes: Prices may be exclusive of taxes; you are responsible for any applicable taxes.

All payments are processed by third-party providers (e.g. Stripe, PayPal), and their terms and privacy policies apply to your transactions.

8. Intellectual property

The Service, including its content, features, design, and underlying software, is owned by GoalBuddy or its licensors and is protected by copyright, trademark, and other laws.

Except as expressly permitted in these Terms, you may not:

Copy, modify, distribute, sell, or lease any part of the Service

Use any branding, logos, or trademarks without our prior written consent

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service solely for your personal or internal business use, subject to these Terms.

9. Third-party services and links

The Service may contain links to third-party websites or integrate with third-party tools (e.g. calendar, payment processors, analytics).

We do not control and are not responsible for the content, policies, or practices of third-party sites or services. Your use of them is at your own risk and subject to their terms and privacy policies.

10. Disclaimer of warranties

The Service is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

Non-infringement

Availability, reliability, or accuracy of the Service

We do not guarantee that:

The Service will be uninterrupted, secure, or error-free

The results obtained from use of the Service will meet your expectations.

You use the Service at your own risk.

11. Limitation of liability

To the fullest extent permitted by law, GoalBuddy and its directors, employees, and affiliates shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages.

Loss of profits, revenue, data, or goodwill.

arising out of or in connection with your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from or relating to the Service shall not exceed the amount you paid to us for the Service in the 12 months preceding the claim, or AUD $100 if you have not paid us.

Some jurisdictions do not allow limitations of liability in certain cases; in such cases, our liability will be limited to the maximum extent permitted by law.

12. Indemnity

You agree to indemnify and hold harmless GoalBuddy and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

Your use of the Service

Your violation of these Terms

Your violation of any rights of another person or entity

13. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if we decide to discontinue the Service.

You may stop using the Service at any time and, if applicable, cancel your subscription.

Upon termination, your right to use the Service will immediately cease. Certain provisions of these Terms (such as limitations of liability and indemnity) will survive termination.

14. Governing law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

By continuing to use the Service after changes take effect, you accept the revised Terms.

15. Contact us

If you have any questions about these Terms, please contact us at the Contact us page.